Professor Claudia A. Santizo Rodall received her Ph.D. in public policy analysis from the School of Public Policy, Department of International Development, University of Birmingham in the United Kingdom. She earned a master's degree in public administration from the Graduate School of Public Affairs at the University of Colorado at Denver. She received her bachelor's degree in public administration from the Center for International Studies at El Colegio de Mexico.

She has worked as a Research Professor in the Public Administration Division of the CIDE in Mexico City, in semi-residential specialty programs, and master's degree at FLACSO - Mexico City, among others. In 2007 she joined the Department of Institutional Studies at the Universidad Autónoma Metropolitana (UAM) Cuajimalpa Campus, where she belongs to the Academic Group: Public Management and Social Development, GEPDESO; since June 2020, she has been Coordinator of the Bachelor's Degree in Administration.

Since 2007, she has belonged to the Mexican Council of Educational Research (COMIE) and the National System of Researchers (SNI), in 2020, she is at Level I. Her publications include analysis of educational decentralization; the design and implementation of the teaching career, the generation of trust and collaboration in school communities; articulation of collegiate bodies for school management; a dialogue between parents and teachers to improve educational achievement; transparency and accountability in school communities; the leadership of principals, teachers, and parents during school management; the dimensions of school management; institutional conditions of collaborative work as a strategy for change in the educational system; public policies for the evaluation of educational systems; public education to compensate social and school disadvantages; the situation of school backwardness as a condition for school performance; communication between educational authorities and schools; among other topics related to school management practices for the provision of compulsory public education.

She conducted external evaluations of programs aimed at basic education supported by the Ford Foundation, the Ministry of Public Education (SEP), the National Council for the Promotion of Education (CONAFE); and was responsible for external evaluations commissioned by the Organization for Economic Cooperation and Development (OECD), the Inter-American Development Bank (IDB), and the Latin American Institute for Educational Communication (ILCE), among other organizations.